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Frequently Asked Questions

faq

How do I join the library and how much does it cost?

If you are a Bruce County Resident, you can become a member free of charge by completing a library card application at any of our 17 Branch Library locations. You will need to bring with you a piece of identification that shows your name and current home address (e.g. current driver’s licence) in order to obtain a Bruce County Public Library Card.

Children under the age of 14 must have the signature of a parent or guardian to obtain a Bruce County Public Library Card.

Your BC library card will allow you to access your account on the online catalogue by signing in with your User Name (14 digit number under barcode on your BCL Card) and PIN (4 digit number assigned to you when you received your new library card).

Note – You will be able to change your PIN to one more easily remembered by accessing “My Account” on the Library Catalogue page. Enter your User ID and the assigned PIN and then click on User PIN Change and follow the requested steps to change to your new 4 digit PIN.

What are the borrowing limits, loan periods, late fees and fines on library books and other material?

There is no borrowing limit on books except on certain seasonal collections and school project materials. Some branches do limit the number of DVDs and videos that you can have out at one time.

Most items may be borrowed for 3 weeks with the following exceptions:
2 weeks for High Demand books
1 week for DVDs (some 3 week sets)

Renewals are possible and may be done by phone, in person, or on-line (unless someone else has requested the item you have out)

All Branch Libraries provide an after-hours book return.

Late charges are as follows:
$.25 per item per day for magazines, audiobooks, CDs, books
$1.00 per item per day for DVDs

Can I Place Holds Online?

The books you see in one branch library are only a small part of the Bruce County Public Library collection. Our library catalogue allows you to request a book or magazine when the item is checked out to another person or when the book is located in another branch library

  1. Find the item you want to request in the catalogue then click Place Hold
  2. You will be prompted to log in (using your library card number & PIN) if you have not previously done so. The Submit Hold window appears.
  3. Select a branch library where you would like to pick up the item. Click Place Hold, then click OK.

You will be notified by telephone as soon as the material is available for pick-up.

Can I Renew items and check my Holds online?

Click on the link to the Library Catalogue, then on “My Account” and enter your User ID and PIN. This will enable you to see what you have on loan; what holds you have placed and where you are in the queue; what requests/messages you have sent and if you have had a reply. If you wish to renew your loans, click on “Renew My Materials” where you will be able to renew all items or select individual loans to be renewed by selecting “Renew Selected Items”. After completing this step, you will be able to see if the item was renewable and the new due date.

Why am I unable to renew my books online?

If you have any outstanding overdue materials or fines, the system will not allow you to renew or place a hold online. Check with your local Bruce County Branch Library Branch to confirm your borrowing status or pay fines.

I have checked the online catalogue and I can’t find the book I want, what can I do?

If our collection does not include the material you require, you can choose one the following three options by clicking on the Library Information link on the Library Catalogue page. This link will supply you with the following choices:

Where can I get recent magazine and newspaper articles?

Bruce County Library has a wide range of periodicals and newspapers available to the public at Branch Library locations. To find out what is available, simply search by the title and see which Branch the periodical is housed in.

We also have online databases that can be searched for periodical and journal articles. To access these databases, click on the database link on our home page.

If my local Branch library isn’t open, can I return my books to another Branch?

If you borrowed books from one location, they can be returned to any other Branch Library. We are part of a County-wide Library System which means that a Bruce County Public Library card entitles the holder to privileges at all of our 17 Branch Library locations.

How do I download Audio Books and eBooks?

On our home page click on Download Audio books or Download eBooks in the Quick Links window. This link will take you to the Ontario Library Service Download Centre. Follow the directions under the quick start guide to download and install the free software needed to access your Audio Book or eBook, search the site for downloadable materials, and when you find a title you’re interested in, add it to the Cart and check it out.

Upcoming Events

February 2018
S M T W T F S
28

LEGO Challenge @ the Port Elgin Branch

29

Movie Matinee @ the Lion’s Head Branch

Yarns & Tales @ the Chesley Branch

STEM Challenges @ the Port Elgin Branch

Drop in Knitting @ the Tiverton Branch

30

Preschool Story Time @ the Port Elgin Branch

Preschool Story Time @ the Southampton Branch

Story Time @ the Wiarton Branch

Lunch and Learn @ the Tobermory Branch

Adult Game Club @ the Port Elgin Branch

Yarns & Tales @ the Tara Branch

Adult Book Club Meeting @ the Mildmay Branch

Conversational French @ the Southampton Branch

Lucknow Scribblers @ the Lucknow Branch

31

Story Time @ the Sauble Beach Branch

Read to Me, Please! @ the Port Elgin Branch

Story Time & Craft @ the Tara Branch

Story Time @ the Kincardine Branch

Conversational Spanish @ the Southampton Branch

Adult Book Club Meeting @ the Teeswater Branch

Drop in Knitting Club @ the Kincardine Branch

FREE Technology Workshops @ the Port Elgin Branch

Adult Book Club @ the Southampton Branch

Kids’ Club @ the Teeswater Branch

Let’s Do Program @ the Chesley Branch

Drop in Knitting Club @ the Kincardine Branch

1

Story Time & Craft @ the Chesley Branch

Story Time @ the Ripley Branch

Movies @ the Park in Tobermory

Movies for Adults @ the Tiverton Branch

NEW Learn to Scrapbook Series! @ the Southampton Branch

Tech Time @ the Kincardine Branch

Afterschool Minecraft @ the Walkerton Branch

Book Club @ the Paisley Branch

Knit & Sip @ the Wiarton Branch

2

PA Day Activity @ the Lucknow Branch

Mayor Buckle Drop In @ the Mildmay Branch

PA DAY Activities @ the Southampton Branch

PD Day All Day Minecraft @ the Walkerton Branch

Story Time @ the Lucknow Branch

FREE Technology Workshops @ the Southampton Branch

Groundhog Stories with Willie @ the Wiarton Branch

KEVA Contraptions @ the Sauble Beach Branch

PA Day @ the Mildmay Branch

Story Time @ the Tiverton Branch

Paws 4 Stories @ the Chesley Branch

Knitting Club @ the Lion’s Head Branch

Knitting Club @ the Lucknow Branch

PA Day Movie @ the Kincardine Branch

PA Day Ozobots @ the Port Elgin Branch

3

All Day LEGO Club @ the Southampton Branch

All Day LEGO Club @ the Walkerton Branch

LEGO Club @ the Kincardine Branch

LEGO Club @ the Lucknow Branch

LEGO Club @ the Paisley Branch

LEGO Club @ the Tara Branch

LEGO Club @ the Tiverton Branch

Baby Time @ the Tiverton Branch

Builder’s Club @ the Mildmay Branch

Always a Craft and a Story! @ the Lion’s Head Branch

Always a Craft and a Story! @ the Tobermory Branch

LEGO Challenge @ the Sauble Beach Branch

Makers’ Station @ the Kincardine Branch

Makers’ Station @ the Tiverton Branch

4

LEGO Challenge @ the Port Elgin Branch

5

Kincardine Branch Closed for IT Upgrades

Kincardine Branch Closed for IT Upgrades

Movie Matinee @ the Lion’s Head Branch

Yarns & Tales @ the Chesley Branch

STEM Challenges @ the Port Elgin Branch

Wii Drop-in @ the Sauble Beach Branch

Drop in Knitting @ the Tiverton Branch

Tech Time @ the Tiverton Branch

6

Friends of the Library Meeting @ the Chesley Branch

Preschool Story Time @ the Port Elgin Branch

Preschool Story Time @ the Southampton Branch

Story Time @ the Wiarton Branch

Lunch and Learn @ the Tobermory Branch

Lunch and Learn @ the Tobermory Branch

Yarns & Tales @ the Tara Branch

Conversational French @ the Southampton Branch

Movies for Adults @ the Kincardine Branch

Lucknow Scribblers @ the Lucknow Branch

Pajama Bedtime Stories @ the Mildmay Branch

7

Story Time @ the Sauble Beach Branch

Story Time @ the Walkerton Branch

Read to Me, Please! @ the Port Elgin Branch

Story Time & Craft @ the Tara Branch

Story Time @ the Kincardine Branch

Baby Time @ the Walkerton Branch

Conversational Spanish @ the Southampton Branch

Drop-In Knit Group @ the Port Elgin Branch

Drop in Knitting Club @ the Kincardine Branch

Kids’ Club @ the Teeswater Branch

Curiosity Corner Book Club for Kids @ the Port Elgin Branch

Drop in Knitting Club @ the Kincardine Branch

Free Movies in the HAWK Theatre at Lucknow Library

8

Story Time & Craft @ the Chesley Branch

Story Time @ the Ripley Branch

Movies @ the Park in Tobermory

NEW Learn to Scrapbook Series! @ the Southampton Branch

Tech Time @ the Kincardine Branch

The Other Book Club @ the Tiverton Branch

Knit & Sip @ the Wiarton Branch

LEGO Club @ the Chesley Branch

Glow in the Dark Story Time @ the Mildmay Branch

9

Mayor Buckle Drop In @ the Mildmay Branch

Song, Stories and Crafts @ the Lion’s Head Branch

Story Time @ the Lucknow Branch

Story Time @ the Tiverton Branch

Brown Bag Book Club @ the Chesley Branch

Lunch and Learn @ the Lion’s Head Branch

Scrabble with Friends @ the Port Elgin Branch

Learn to Draw at the Kincardine Branch

Knitting Club @ the Lucknow Branch

10

All Day LEGO Club @ the Southampton Branch

All Day LEGO Club @ the Walkerton Branch

LEGO Club @ the Kincardine Branch

LEGO Club @ the Lucknow Branch

LEGO Club @ the Tiverton Branch

Adoration Celebration @ the Mildmay Branch

Baby Time @ the Tiverton Branch

Always a Craft and a Story! @ the Lion’s Head Branch

Always a Craft and a Story! @ the Tobermory Branch

Tiverton Winterfest Story Time & Craft

LEGO Challenge @ the Sauble Beach Branch

Makers’ Station @ the Kincardine Branch

Makers’ Station @ the Tiverton Branch

11

LEGO Challenge @ the Port Elgin Branch

12

Lunch and Learn @ the Lion’s Head Branch

Lunch and Learn @ the Lion’s Head Branch

Movie Matinee @ the Lion’s Head Branch

Yarns & Tales @ the Chesley Branch

STEM Challenges @ the Port Elgin Branch

Wii Drop-in @ the Sauble Beach Branch

Drop in Knitting @ the Tiverton Branch

Tech Time @ the Tiverton Branch

13

Preschool Story Time @ the Port Elgin Branch

Preschool Story Time @ the Southampton Branch

Story Time @ the Wiarton Branch

Paisley Cookbook Club @ the Paisley Branch

Sign Language with Andrea Wist @ the Southampton Branch

Yarns & Tales @ the Tara Branch

Conversational French @ the Southampton Branch

Lug A Mug Book Club @ the Kincardine Branch

Recycled Book Craft @ the Cargill Branch

Lucknow Scribblers @ the Lucknow Branch

Pajama Bedtime Stories @ the Mildmay Branch

14

Story Time @ the Sauble Beach Branch

Story Time @ the Walkerton Branch

Read to Me, Please! @ the Port Elgin Branch

Story Time & Craft @ the Tara Branch

Story Time @ the Kincardine Branch

Baby Time @ the Walkerton Branch

Conversational Spanish @ the Southampton Branch

Drop in Knitting Club @ the Kincardine Branch

FREE Technology Workshops @ the Port Elgin Branch

Book Club @ the Lucknow Branch

Cookbook Book Club @ the Tara Branch

Kids’ Club @ the Teeswater Branch

Let’s Do Program @ the Chesley Branch

Drop in Knitting Club @ the Kincardine Branch

15

Story Time & Craft @ the Chesley Branch

Story Time @ the Ripley Branch

AVRO Arrow Lunch and Learn @ the Parks Visitor Centre in Tobermory

Movie Matinee @ the Walkerton Branch

Movies for Adults @ the Tiverton Branch

NEW Learn to Scrapbook Series! @ the Southampton Branch

Tech Time @ the Kincardine Branch

Good Food Program @ the Chesley Branch

Knit & Sip @ the Wiarton Branch

16

Mayor Buckle Drop In @ the Mildmay Branch

Song, Stories and Crafts @ the Lion’s Head Branch

Story Time @ the Lucknow Branch

Art Quilting Group @ the Paisley Branch

FREE Technology Workshops @ the Southampton Branch

Story Time @ the Tiverton Branch

Lunch and Learn @ the Lion’s Head Branch

Learn to Draw at the Kincardine Branch

Knitting Club @ the Lucknow Branch

17

All Day LEGO Club @ the Southampton Branch

All Day LEGO Club @ the Walkerton Branch

LEGO Club @ the Kincardine Branch

LEGO Club @ the Lucknow Branch

LEGO Club @ the Paisley Branch

LEGO Club @ the Tara Branch

LEGO Club @ the Tiverton Branch

Baby Time @ the Tiverton Branch

Always a Craft and a Story! @ the Lion’s Head Branch

Always a Craft and a Story! @ the Tobermory Branch

LEGO Challenge @ the Sauble Beach Branch

Makers’ Station @ the Kincardine Branch

Makers’ Station @ the Tiverton Branch

18

LEGO Challenge @ the Port Elgin Branch

Cozy Family Togetherness @ the Wiarton Branch

19 20

Preschool Story Time @ the Port Elgin Branch

Preschool Story Time @ the Southampton Branch

Story Time @ the Wiarton Branch

Lunch and Learn @ the Tobermory Branch

Yarns & Tales @ the Tara Branch

Conversational French @ the Southampton Branch

Movie Matinee @ the Wiarton Branch

Movies for Adults @ the Kincardine Branch

Movies for Adults @ the Kincardine Branch

Lucknow Scribblers @ the Lucknow Branch

Pajama Bedtime Stories @ the Mildmay Branch

21

Story Time @ the Sauble Beach Branch

Story Time @ the Walkerton Branch

Read to Me, Please! @ the Port Elgin Branch

Story Time & Craft @ the Tara Branch

Story Time @ the Kincardine Branch

Baby Time @ the Walkerton Branch

Conversational Spanish @ the Southampton Branch

Drop-In Knit Group @ the Port Elgin Branch

Drop in Knitting Club @ the Kincardine Branch

Adult Craft @ the Southampton Branch

Movie Matinee @ the Sauble Beach Branch

Kids’ Club @ the Teeswater Branch

Curiosity Corner Book Club for Kids @ the Port Elgin Branch

Let’s Do Program @ the Chesley Branch

Ozobot Time @ the Walkerton Branch

Drop in Knitting Club @ the Kincardine Branch

Free Movies in the HAWK Theatre at Lucknow Library

22

Story Time & Craft @ the Chesley Branch

Story Time @ the Ripley Branch

Movies @ the Park in Tobermory

NEW Learn to Scrapbook Series! @ the Southampton Branch

Tech Time @ the Kincardine Branch

Adult Book Club @ the Port Elgin Branch

‘Tween Scene! @ the Mildmay Branch

Knit & Sip @ the Wiarton Branch

LEGO Club @ the Chesley Branch

23

Mayor Buckle Drop In @ the Mildmay Branch

Story Time @ the Lucknow Branch

Story Time @ the Tiverton Branch

Lunch and Learn @ the Lion’s Head Branch

Movie Matinee @ the Chesley Branch

Learn to Draw at the Kincardine Branch

Book Club @ the Lion’s Head Branch

Knitting Club @ the Lucknow Branch

24

All Day LEGO Club @ the Southampton Branch

All Day LEGO Club @ the Walkerton Branch

LEGO Club @ the Kincardine Branch

LEGO Club @ the Lucknow Branch

LEGO Club @ the Tiverton Branch

Baby Time @ the Tiverton Branch

Always a Craft and a Story! @ the Lion’s Head Branch

Always a Craft and a Story! @ the Tobermory Branch

LEGO Challenge @ the Sauble Beach Branch

Makers’ Station @ the Kincardine Branch

Makers’ Station @ the Tiverton Branch

Board Games & Puzzles @ the Wiarton Branch

25

LEGO Challenge @ the Port Elgin Branch

26

Movie Matinee @ the Lion’s Head Branch

Yarns & Tales @ the Chesley Branch

STEM Challenges @ the Port Elgin Branch

Wii Drop-in @ the Sauble Beach Branch

Drop in Knitting @ the Tiverton Branch

27

Preschool Story Time @ the Port Elgin Branch

Preschool Story Time @ the Southampton Branch

Story Time @ the Wiarton Branch

Lunch and Learn @ the Tobermory Branch

Yarns & Tales @ the Tara Branch

Adult Book Club Meeting @ the Mildmay Branch

Conversational French @ the Southampton Branch

Lucknow Scribblers @ the Lucknow Branch

Pajama Bedtime Stories @ the Mildmay Branch

28

Story Time @ the Sauble Beach Branch

Story Time @ the Walkerton Branch

Read to Me, Please! @ the Port Elgin Branch

Story Time & Craft @ the Tara Branch

Story Time @ the Kincardine Branch

Baby Time @ the Walkerton Branch

Conversational Spanish @ the Southampton Branch

Adult Book Club Meeting @ the Teeswater Branch

Drop in Knitting Club @ the Kincardine Branch

FREE Technology Workshops @ the Port Elgin Branch

Book Club @ the Sauble Beach Branch

Adult Book Club @ the Southampton Branch

Kids’ Club @ the Teeswater Branch

Let’s Do Program @ the Chesley Branch

Drop in Knitting Club @ the Kincardine Branch

1

Movies at the Park @ the Tobermory Branch

Movies for Adults @ the Tiverton Branch

Tech Time @ the Kincardine Branch

2

Song, Stories and Crafts @ the Lion’s Head Branch

Story Time @ the Tiverton Branch

Learn to Draw at the Kincardine Branch

Knitting Group @ the Lion’s Head Branch

3

Drop-in Saturday Craft @ the Cargill Branch

LEGO Club @ the Kincardine Branch

LEGO Club @ the Tiverton Branch

Baby Time @ the Tiverton Branch

Always a Craft and a Story! @ the Lion’s Head Branch

Always a Craft and a Story! @ the Tobermory Branch

Makers’ Station @ the Kincardine Branch

Makers’ Station @ the Tiverton Branch

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